Ce que disent nos clients
Très bien
Note globale sur 4 290 évaluations
Amabilité 9.4 de 10
Propreté 9.1 de 10
Réception 9.2 de 10
Lounge et bar 9 de 10
Emplacement 8.8 de 10
Chambre 8.4 de 10
Salle de bains 8.5 de 10
Wi-Fi gratuit 9 de 10
Rapport qualité/prix 8.4 de 10
Petit-déjeuner 8.3 de 10
Very comfortable stay! Great shower. Nice bar with friendly waiters. Will stay again.
Always a pleasure to come to this hotel. Clean, nice, quiet.... Vielen Dank!
Other employe who checked me in was great. Made me feel at home, was efficient, kind and had a warm smile.
Walking distance from airport. Amazing place and super staff. Always will come back with great pleasure.
Very friendly staff, focused on fulfilling the customer needs. A very pleasant experience!
Online check-in failed Onsite check-in also had issues and the reception had many people waiting. Reception kindly offered to keep our luggage while we went out and we were able to easily login later in the night. Room was clean, but had a smell to it.
Super Hotel
Reception staff were friendly and helpful on check-in. Breakfast, although small in offering, was good. However, I don't like the fact that you have to sit on unusual chairs with very small tables. I would like to have proper dining tables. I also missed having a kettle in teh room to make my tea/coffee.
We loved staying in your hotel, everyone was friendly and helpful, the rooms were clean, nice vegan options at the breakfast buffet. It would have been nice if there was also vegan pastry though. And it was a shame that there were no vegan options for the toasted sandwiches.
Excellent place to stay. The room was very clean and comfortable. The staff was very friendly and helpful. I will definitely stay here again.
This property is simple, clean and a very good value!
Good nice . Staff very profesional, and very kind.
Very friendly staff, generously sized parking lot, very good price-performance ratio.
In general the rooms and the overall design are nice. What was off putting was the fact that the air condition in the room was not working which forces one to sleep with an open window. At the same time the room was above the main entrance with people standing outside smoking and chatting the whole night through, which impacted on the sleep quality!
Very polite staff. Very comfy bed and well designed rooms.
Perfect stay with professional Motel One team
Clean room, good value, somewhat small space/room
The people at the bar and front desk were amazing. They always had a smile for you and made the atmosphere incredible. The room was very clean and especially the bathroom surprised us. The room was rather small but more than adequate for our short stay. The breakfast was also amazing. Everything was fresh and they had a lot of variety. The location of the hotel was very close to the airport. Our only problem was the public transportation to the hotel.
Friendly staff, clean rooms, great location with good links to the airport
only the airconditioning was not working. after i let this know at the reception it would be fixed. but in the evening it still was not fixed so it was very hot in the room (30 degrees all week) further everything was fine.
I've stayed at many motel one, but the staff is not trained well here. I had to carry a big iron board and iron across the hotel from reception instead of them bringing it to the room. Overall unfortunately unfriendly staff. Breakfast also very very basic compared to other motel ones.
Staff were excellent, both on arrival and on departure. However, I booked the hotel for a good nights sleep before returning to work through the airport. The hotel was full and the air conditioning in the room was not cooling and the room was uncomfortably hot. The traffic was noisy outside most of the night so I could not cool the room by opening the window. I ended up with a very poor nights sleep due to the inadequate AC
Really poor aircon in the room, it is barely blowing cool air and with hot weather it made sleeping very difficult.
super Service
the stuff is very friendly, smiles a lot and makes one feel welcome. Really good!
Our check-in and checkout process was seamless and quick. The room was really big and aesthetic. We didn't know where to get some supplies, on of the staff members assisted us with directions. All of the staff we encountered was quite friendly. They even ordered a taxi for us on departure.
Overall it was a good stay, I really enjoyed the personnel of the hotel, especially the french-speaking server who was in charge of the breakfast, he was really friendly and made us suggestions about places to visit in Hambourg. The points were lost in the bed and the blanket that I found rather "light" compared to other hotels I've been to, and to the lack of darkness in the morning as the blinds let some lights through. Other than that it was up to the standards I expected, and once again, thank you to the personnel of the hotel !
Alles Super 👍
Great staff. Great breakfast. Good room.
Très bien petit déjeuner correct
A brief stay in a small, but clean room. A decent bathroom with good soap and sower gel.
Service and the facility were both above average
Alles top
Overall, it was fine. When we asked staff questions about how to get around, they were unable to help us. We were not informed that breakfast was for a cost. Based on reviews and looking at our confirmation email that listed the hours, we thought it was continental. On our last morning, a staff member actually told us that it cost 17 euro per person and the woman taking the room numbers and working on breakfast service made fun of us (mocked) when we said we were sorry that we were unaware of the fee. We left immediately and didn’t participate in breakfast that morning and went to the airport early because we felt uneasy.
petit déjeuner très cher
very pleasing
Die Klimaanlage war defekt.
You only have one nice employee, he is Moroccan, and you have a beautiful hotel. But the rest of the staff, in all honesty, do not have any tact or nice manner, especially the female reception staff, and this is my opinion and the opinion of my ten colleagues who were in the same hotel. They met me with disrespect and difficulty in discussing with them in a way that indicates a lack of decency. Virtually every request we made was met with rejection. Is it because we are foreigners and not welcome? I do not know. Please make a change for your reputation. Thank you any way
Clean well kept
Très bon hôtel, bien placé, joli cadre. Très bien insonorisé, une clim simple d utilisation. Salle de bain très fonctionnelle. Literie au top. Personnel très sympathique
Alles super !
Nettes Personal, tolles Zimmer, alles perfekt!
Tout s'est très bien passé, du check-in, au check-out en passant par le petit-déjeuner. L'accueil était très plaisant et le personnel très agréable et souriant. La chambre et la literie sont confortables et propres. J'ai passé une très bonne nuit. Les chambre sont bien insonorisées et les avions ne sont pas audibles de l'intérieur! Merci pour cette nuitée.
Accueil très agréable, l'hôtel est très confortable. Dès l'entrée on s'y sent bien. Le personnel est très bienveillant et agréable. Les chambres sont très agréables et très bien isolées.
bonjour très chaleureux mais malheureusement pas assez de temps pour en profiter
Je n'ai passé qu'une seule nuit, mais l'accueil était top, les gens serviables, et très aimables. La chambre était propre, fonctionnelle et moderne. Sur cette expérience, je recommande très volontiers cet hôtel
Rien à redire, excellent rapport qualité/prix
Qualité prix parfaite
Très bien placé Un bon accueil avec de très bons conseils très bon petit déjeuner
Rien à redire : propre et fonctionnel, accueil aimable, Wifi performant, bonne insonorisation
Galerie
Tout d’un seul coup d’œil
Situation
Votre lounge première classe à Hambourg
Le design de notre hôtel situé à l’aéroport de Hambourg est entièrement consacré au rêve de voler. Dans le One Lounge chaleureux de notre Motel One Hambourg-Airport, des cloisons en forme d’hélices en noisetier massif et des impressions sur métal vous font revivre l’histoire de l’aviation. Des lampes Tom Dixon, dont les formes souples rappellent les tout premiers avions des pionniers de l’aviation, éclairent un ciel au-dessus de notre bar. Les horloges du monde placées sur un mur en pierre naturelle vous dévoilent non seulement l’heure exacte à Sydney, à Londres et à Hambourg, mais elles affirment également le rôle de Hambourg comme ville cosmopolite et métropole du commerce.
Des maquettes d’avion, des livres sur l’histoire de l’aviation et des globes terrestres vous donneront des envies d’ailleurs et feront écho à vos pensées : « Au-dessus des nuages, la liberté n’a sûrement pas de limites. »
Notre Motel One Hambourg-Airport offrira aux voyageurs un hébergement tout près de l’aéroport à des prix abordables. L’arrêt de bus Röntgenstraße tout près de l’hôtel vous permettra de rejoindre rapidement le centre où des attractions telles que la Philharmonie de l’Elbe, l’église Saint-Michel et la Reeperbahn, mais aussi le parc des expositions de Hambourg vous attendent.
