Esto es lo que dicen nuestros clientes
Excelente
Puntuación general de 6367 opiniones
Amabilidad 9.4 por 10
Limpieza 9.4 por 10
Recepción 9.3 por 10
Vestíbulo y bar 9.1 por 10
Ubicación 9.4 por 10
Habitación 9.1 por 10
Cuarto de baño 9 por 10
WiFi gratuito 9.2 por 10
Relación precio-prestaciones 8.8 por 10
Desayuno 8.4 por 10
This is our second stay at a Motel One, the previous being in Glasgow. It is the perfect hotel for us. Clean, efficient and welcoming and the bar area is superb........well designed, relaxing and comfortable. We will always stay at a Motel One there is one available. Fantastic!
Great location - with a convenient metro stations near by. Comfortable and clean rooms. The staff members were friendly and responsive.
This is the best hotel in Vienna. Everything is as it should be: clean, spacious and quiet rooms. Excellent breakfast, friendly staff and great location (close to U bahn).
Everything was perfect - from the staff at the reception to the staff at the bar and breakfast!
Nice motel, with cute, modern interior. Staff is friendly, common area is very nice, breakfast buffet is good, location is okay. Rooms are very small, AC does not work in winter time so we had to open the window at night because it was too hot in the room. Overall it was a good stay.
Very good location , friendly stuff, nice lobby for a drink. It would be better to have a kettle in the room.
The hotel was very nice, the staff was polite and the breakfast was very good. The only disadvantage is the size of the room, which is small. We enjoyed our stay Thank you
Motel One- at Prater was excellent , right from check in to cleanliness everything was amazing! But most importantly the staff at Motel One is excellent, they are super friendly, knowledgeable and helpful. They made my stay so much comfortable with their friendly advice and things to do in the city, I highly recommend staying at Motel One on your next visit to Vienna.
Loved it
Top, alles in Ordnung
Better pillows
Your team at the restaurant with Mile and Sara was great and the are trebalo gem for the guests and hotel. Really enjoyed their and your hospitality. Sincerely
Troppo affollata area breakfast
I was really surprised how nice and modern the hotel ist.
I missed some warm/cooked food for the breakfast. Rest was OK.
Everything was perfect. Nothing to say.
The hotel is very modern with a cosy and beautiful welcoming area! The location is excellent right next to the train station. The staff is polite and helpful and the rooms are very clean
I usually stay at Motel One Wien Hauptbahnhof which I love. I love the Prater version too. And it’s only a 5 minute walk to my grandson!
Alles top :) Super Hotel in toller Lage!
Great hotel, friendly, helpful staff.
In general we had a quite good stay, however the housekeeping was very poor. It would have been nice to have some more few food options at the bar and some hot breakfast choices. We understand the concept of your brand, but for the money asking a bit of enrichment on some products is essential we believe. Also we had an unpleasant treatment they day we checked out from the lady at the front desk.
Motel One Prater Vienn has a very friendly staff especially Mile who was so friendly to us every morning for a breakfast.
Overall the second best hotel of the world. Seriously. Number one is 25t Hours hotel, but it is not the same price range. Room 458 I had to dig deep into to find something that was not great. So here they are: The television was not in front of the bed. The design was good on the bed aide wall, but the feont of the bes was just a boring white wall.
Our 3rd stay in a Motel One - this time in Vienna and again excellent. Had a room with a view of the Prater with a balcony. Good size. Continental breakfast good and filling for a day of walking. Will be staying in Motel One again.
It is cosy, clean, nice and quiet only 4 stops from the centre, close to the underground. Lovely!
Excellent service for our dogs: pillow and mat was very welcoming! The Prater Park with dedicated section for dogs within walking distance made our dogs happy!
Everything was just perfect!
I had a most wonderful stay at Hotel One Wien-Prater. The hotel lobby is "quirky" and very comfortable. The hotel is in a great location right beside the Prater and a train station. The room itself is an ideal size and very clean. Although the room doesn't have a kettle or mini bar (a problem for someone like me who loves a cup of tea in the early morning and late evening), the staff in the lounge bar gave me hot water and milk whenever I needed, so that I could make my own cups of tea to take back to my room - greatly appreciated! It is, however, the amazing staff at the hotel which make it memorable. A special mention of Sara in the lounge bar - no matter how busy it was, Sara was always welcoming, smiling and nothing was too much trouble. I highly recommend this unique hotel and will definitely stay there again if I am back in Vienna.
Everything was perfect. Only one thing but it is not a mayor problem that it was a bit cold in the rooms.
- nice and clean rooms - friendly and helpful service - quick administration processes
Friendly staff, efficient check-in, comfortable rooms. The breakfast area gets quite crowded and eating on a low table is not comfortable. Hospitality trays in the bedrooms would be a real plus.
Hotel is really good, position is great, staff polite and overall feeling was good.
My stay at Motel One Prater has been exceptional, thanks to the fantastic staff and excellent amenities. The team is incredibly friendly and polite, always going above and beyond to make guests feel welcome. Special mention goes to Mile and Sara, who made my experience even more enjoyable with their warmth and professionalism. The breakfast was a delight each morning—well-prepared, fresh, and with a variety of options to suit all tastes. The hotel's hygiene standards are impeccable; I felt reassured by the cleanliness in both common areas and rooms. The beds are also worth highlighting, as they are very comfortable, ensuring a restful night’s sleep after a day of exploring or working. One downside is the parking, which I found a bit expensive, but the quality of the stay more than made up for it. Lastly, I am curious to know how many nights I, Dijana Pejić, have spent at Motel One locations across Europe. If possible, could the hotel team assist with providing this information? It would be interesting to know my accumulated experience with this wonderful hotel brand.
It was all a wonderful experience, reception staff had all the patience and was helpful. Tea coffee machines would give in to the busy breakfast hours.
I would rather pay a little more for a complete room with adequate facilities, a balcony that is too narrow to move around and has nothing to do, new towels in the bathroom that smell sour and air circulation that doesn't work.
Very happy with some of your stuff. More than polite, really nice and helpful. (kitchen stuff, lady from Colombia, and India). Dining area small, and can get really crowded. Bed side tables too small.
Breakfast too crowded - otherwise fine. Reception desk polite and helpful.
3rd time at M1 Prater - always a good choice! The only thing is that the mattresses are way too soft. That's what made the experience only 'satisfactory' but not 'good'.
Location is good, everything is close by. The room was clean, but there was often some litter in the corridor (leaves, wrappers, food scraps). I also noticed a silverfish in the room. Breakfasts are rather standard; perhaps you could try adding something unique to stand out. Additionally, when there were a lot of people at breakfast, some had to eat at coffee tables, which wasn't very comfortable. My biggest issue is with the invoice, as I didn't receive the one I wanted. It was impossible to arrange anything by email—it felt like I was corresponding with an AI—and even in person at the reception, it wasn't any better. Changing the details just wasn't an option. In the world of customer service, "it can't be done" doesn't exist.
tadellos
Firmenfeier
Buen hotel. Muy cómodo. Limpio y bien ubicado.
Estoy segura que volveré. ¡El hotel es práctico, bien ubicado, de diseño! Su personal es increíble. Muy amable en todo momento. Desayuno muy completo. Es una apuesta segura y será mi hotel cuando vuelva a Viena. ¡Gracias por todo!ª
Bonito y funcional.
Una buenísima experiencia. La habitación muy amplia y muy bien insonorizada, el hotel estaba lleno y no se oía un ruido, cama comodísima, almohadas estupendas, personal muy amable. Decoración simpática, muy agradable jardín, muy buena selección de música y coctels en el bar. Solo un pero, el desayuno fue una decepción, por casi 17 euros, fruta de pésima calidad, zumo de naranja de bote, no hay tostadora, café de dudosa calidad... Un 10 de hotel buscando otro lugar donde desayunar!
Cómodo, limpio, decoración muy bonita Falla el desayuno, solo opciones frías y sobre todo carbohidratos y azúcares, muy poco saludable. No se corresponde además con las imágenes de la web.
Hace much tiempo que me quedo en el MotelOne cuando viaje por trabajo a Viena y siempre es una experienca muy agradable. Me encanta la zona exterior en verano para tomar algo y el servicio es excelente. Quiero destacar la atención muy cálida de Vicky, siempre nos da la bienvenida con una sonrisa!
Tuvimos una buena estancia en el hotel, pero si que es verdad que la falta de amabilidad de algunos empleados, ensuciaron un poco nuesta estancia. Concretamente, hubieron tres personas con las que no nos sentimos buen tratados ni yo ni mi familia (ibamos 10 personas): una chica morena que estaba en recepción el viernes 26 de abril a las 10 de la noche, la chica rubia con cola que estava en la recepción del restaurante el sábado 27 de abril a la hora del desayuno y una chica que repostaba comida en un carro a la hora del desayuno. Los comentarios y expresiones de las tres chicass nos hicieron sentir un poco despreciados en el hotel, nose si por el hecho se ser tantos, de llevar niños (la chica morena de recepción nos llegó a decir que NO era un hotel familiar sino de negocios….) o por el hecho de no ser austríacos. Sin embargo, hubieron otras personas que lograron que nos fueramos del hotel con un buen sabor de boca: una chica muy dulce y rubia que estaba també en recepción la noche del 26 de abril y que nos ayudó con nuestro problema, y una chica colombiana que estaba en el desayuno el sábado 27 de abril. També queremos agradecer las disculpas reiteradas por parte de la recepcionista rubia, así como por carta en la habitación y el detalle con la bebida que tubieron para disculparse con nosotros, també nos dejo muy buen sabor de boca. Finalmente, decir que no se gestionó del todo bien la capacidad de nuewta habitación cuando hicimos la reserva por email, ya que en nuesta habitación eramos 2 adultos y 2 niñas (3 y 5 años) y nos dieron una habitación con cama de matrimonio y cuna de bebé, con lo que era imposible que durmieramos allí los 4. Por eso se generó nuestro “problema” que más tarde se solucionó cambiandonos a una habitación con cama de matrimonio y una cama individual extra. Quizá des de un principio tubieramos que haber sido colocados en esta segunda habitación y así todos nos hubiéramos saltado el mal rato de la noche del viernes. Con todo esto, de nuevo (estubimos en Berlin en el Motel One de Alexanderplatz en 2022) hemos gozado del hotel Motel One, con su diseño, su calma, su comodidad, limpieza y buen desayuno. Si en un futuro seguimos podiendo reservar habitación en el hotel, seguiremos viajando con esta cadena, ya que su concepto nos encanta. Gracias por todo, y las críticas siempre son constructivas :)
Excelente ubicación, frente al magnífico parque de atracciones Prater. Yo fui por viaje de trabajo en la Messe y es muy practico ya que está a 10 minutitos de distancia caminando. También hay metro Justo delante que te lleva al centro de Viena. Recomiendo cojer el desayuno ya que es todo muy fresco y los panes y brioxeria recién hechos cada día. Este año me sorprendió que un día no han limpiado la habitación, es lo único negativo que tengo que decir, es muy desagradable llegar despeues de 10 horas de trabajo y encontrarte la habitación y el baño sin limpiar… El personal de recepción súper amable y receptivo. Gracias por todo, nos vemos el próximo año!
El desayuno en el lounge es un poco caótico e incómodo
Galería
Todo de un vistazo
Ubicación y alrededores
Junto al famoso parque de atracciones Viena Prater
«¡Pasen y vean!», será lo que oiga en el Prater. Y también en nuestro Motel One Viena-Prater. Y es que las atracciones del famoso parque aparecen también en el diseño de nuestro hotel. Históricos caballos de carrusel y barcos piratas dan a nuestro One Lounge un aire original. Algunos elementos de diseño, como la Pig Table de Moooi o la Rabbit Lamp, nos recuerdan que, más allá del parque atracciones, el Prater es una gran superficie verde en la que recrearse. Disfrute de las famosas lilas que crecen en el Prater mientras toma su saludable desayuno ecológico. En nuestro Outdoor Lounge, con sus butacas y fuentes, podrá disfrutar de un anticipo de los agradables ratos en el parque.
Nuestro hotel económico de diseño está directamente junto al Prater vienés y, por lo tanto, bastante cerca de la noria, mundialmente conocida. También en el distrito de Leopoldstadt se encuentra el recinto ferial y la escuela de Comercio. Gracias a la estación de metro Messe-Prater, ubicada justo delante de nuestro hotel, no se tarda nada en llegar al centro, donde se encuentra la plaza Stephansplatz y otros muchos puntos emblemáticos de Viena.
Disfrute de la metrópolis del Danubio desde su lado más desenfadado y entretenido. ¡Puro placer!
