Esto es lo que dicen nuestros clientes
Muy bien
Puntuación general de 4034 opiniones
Amabilidad 9.3 por 10
Limpieza 9.2 por 10
Recepción 9.1 por 10
Vestíbulo y bar 9.1 por 10
Ubicación 9.3 por 10
Habitación 8.8 por 10
Cuarto de baño 8.7 por 10
WiFi gratuito 9.3 por 10
Relación precio-prestaciones 8.5 por 10
Desayuno 8.5 por 10
I recently stayed at Motel One in Innsbruck for two nights with my 5-year-old. The room was basic but clean, with a lovely mountain view. Housekeeping was friendly, and we were warmly welcomed by Metzi (apologies if I got the name wrong). The staff were accommodating, happily holding our luggage both before check-in and after check-out. A special mention to one of the breakfast staff, who saw me heading up for breakfast after service had ended. She kindly invited me to come with her and went out of her way to prepare a tray of food—such a thoughtful gesture, and it made our morning! The hotel's location is fantastic, right next to Innsbruck Hauptbahnhof station and just behind the Ibis hotel, making the bus to and from the airport extremely convenient. Overall, a pleasant and convenient stay—I would recommend it to others!"
There is no bottle water in the room, No tea and coffee facilities, And the price is very EXPENSIVE.
Excellent staff, good rooms and easy direct booking arrangements for accessible facilities.
Desayuno caro para la variedad ofrecida. Un par de platos calientes se agradecerían. Limpieza de la basura del lavabo deficiente así como la reposición de papel, estuvimos medio día sin rollo de papel ni pañuelos de papel. Tanto en el motel one de Munich como de IBK tuvieron que llamar cada día a la hora del desayuno para comprobar que lo teníamos, la conversación: “no tienen desayuno”, “si, tenemos cada día llamáis…” y así cada día se hace incómodo y con falta de atención
Breakfast area was much too crowded, people walking above each other. Would have been impossible for a business trip. Friendliness at reception is just the minimum required.
War alles i.O.
Arrrived at lunch time. Got the information that rooms are not yet available. Returned after work at approx. 09:30pm and got the room on the first floor with view to the tracks. Maybe next time it is possible to consider a more lovely room.
Excellent. Lovely hotel in a fantastic location with wonderful views. Perfect for the train station & only 10 minutes walk from the centre. We had a couple of requests on making the booking - often hotels just ignore this - however the fantastic staff on our arrival seemed to not only have read our request - but had given us what we asked for. Very impressed with this. Downside - lovely rooftop bar area - relaxing. Can't speak for the drinks - but we have to be honest and found the small food selection very disappointing for the price. If you are going to have a very small selection of sandwiches (that is, of course, fine) - then at least make it good quality. They were marketed as 'famous' toasted sandwiches - yet it was just 2 slices of cheap processed bread with very average cheap filling. This is a minor thing - but hopefully will be viewed as constructive.
Well located, near train station & city centre. Clean, cozy room room with amazing mountain views. Great value for money. Friendly reception personnel, Cecilia & Daniel, thanks again for your warm hospitality. Hope to come back one day.
Very nice hotel, well located, beautifully decorated.
The staff are so friendly and excellent to deal with all of them and the cleaners. Breakfast was fantastic also!
Bedroom was very small. I had problems walking to the balcony and the desk because I would allways touch the television. I could not enjoy the balcony as much because the entrance was only 180cm. I'm a good chunk taller than that. Bathroom was nice but the toiletpaper cut into my side. Food was good but the space cannot hold enough guest. If the wind is blowing outside the doors are loud and it is unsuable space. Good cleaning crew. Nice people but you could smile more.
Very overpriced and disappointing. Room 913. Smell of drains in the bathroom. Occasional bad smell in the bed (pet-related?). Lobby area is too small and crowded and the check in desk is too small for the number of guests. The bar/breakfast area is about the only nice feature of this hotel but there are no hot breakfast options. I will not recommend Motel One.
rooms were very small, airconditioning was not working, what caused that the room was too warm to have a good sleep at night. Everything was clean and new. I missed the mini bar
Estuve muy a gusto y lo recomendaría sin dudas
We had a warm welcome at check-in and staff were very helpful in providing us with a kettle. We also enjoyed spending time in the top floor bar with its views over the mountains. The room is quite cramped but acceptable for one night.
The rooms close to the elevators are unfortunately very noisy. Nice view from upper levels
Top City Hotel.
Beautiful hotel and perfectly located.
The hotel was beautifully decorated and styled, but even though we were given an upgraded room I found them small. Our specific room I found very dusty and as we faced the train station tracks opening the very small window wasn’t really an option as it was noisy and dirty on that side of the hotel. Saying that it was a plus for train travel to be so close to the station.
Very friendly people all over the place! Reception process could be improved. (Sometimes long queues)
Perfect location, friendly staff, clean & modern room.
all perfect. Single point of critic: Room was booked and used with two people. Towels in bathroom were only for one person. USB Charging slots would be also great.
Everything was great. Only things I would improve are water bottle in the room (we didn't understand why we have to go get water bottle from bar with voucher) and also it would be nice to have tv in room that has chromecast / possibility to use screen mirroring.
Alles okay
Good location, nice staff, contemporary design, clean room and restaurant, and very reasonable price, My only criticism is the very small room, probably a direct reflection of that price.
Was Good, clean and quiet, many thanks
We requested a quiet room and they accommodated us. We did have the window with the lit up “1”. The blinds mostly covered it but there were small lights across the top of the blinds, which didn’t keep us up. The shower door only covers half the shower so you can’t take a long shower without getting water on the floor.
Friendly staff, clean room, perfect location.
The hotel is perfectly located. It is a friendly and clean hotel for the money.
Very good, very quiet, reasonably priced room. Would stay again Only issue was some problems with booking. On-line system would freeze when we tried to confirm with card. Rang up and booked by phone but when we arrived they had us down as a corporate booking
Check in and out was easy. Room was clean with a beautiful view. Sadly there wasn't a water heater to make a tea or coffee - so tea and coffee maker was missing. nearly standard everywhere else especially in that category room prices. Breakfast - beautiful view but for people with back problems , the side tables for eating are rather counterproductive and there is a shortage of normal tables. breakfast buffet was ok,. unfortunately the yoghurts were spoilt with mould. conventional spreads - nothing regional or home-produced, the painted hard-boiled eggs don't help either - very small range.
Air con didn't work properly which meant the room was very stuffy. There was nothing in the room - no fridge, no wardrobe, no door on the shower meaning floor got wet. There was a good view. For the price it was too basic. Breakfast wasn't worth it
Me and my family enjoyed the stay.. the rooms and nice, comfortable and clean. The location is perfect, walking distance to the city center and the central station is few steps from the hotel. Breakfast Has a good variety of food and everything is fresh and bio. The staff was helpful and kind.. the internet was a bit slow but who cares when you’re ib Innsbruck for a break.definitely I recommend. And I hope we visit Innsbruck again and stay in the same hotel.
I am traveling with my senior parents, we have stayed in a couple of Motel One, and sadly this is the first time our experience wasn’t the best. We had two rooms, and in my parents rooms, housekeeping was very poor. My mom said they wouldn’t refill the shower soap, the Kleenex box and they folded their towels wet, making them feel a bit moldy. On day she hanged the “I don’t need housekeeping” sign, and they still went in. Other than that, the staff was friendly and helpful.
We have stayed in Motel One’s in several locations across Europe, however, we did not enjoy our stay at this property. The team was friendly and the room clean, however, it was so small you could not even wheel a suitcase around the bed, the airconditioning was defective, the proposed solution did not work (which made for an awful night) and the bathroom smelled. For the rate charged we would have been able to do better elsewhere.
First, I was delayed for an hour with the check-in, and I was ready through the application for quick entry. The receptionist tried to take 25 euros from me. I told him that I had paid everything before arriving. He did not listen to me and took it and called me back the next day and returned the money . Without even an apology ,Just a waste of my time. The room was a disaster when I received it. The smell of urine inside the bed and bacteria. I contacted the reception, but they did not believe me and told me that there was no possibility of changing the room until they came and made sure. They actually came and confirmed and the room was changed without even an apology. I do not think that I will return. It was the worst 3 days of stay and I do not recommend it.
Alles war super
Great hotel! Very clean and staff was very nice and accomodating.
Located close to the railway station. Nice modern hotel with comfortable room. Very good breakfast with very good views to enjoy whilst eating. A non-working room safe was the only negative - hotel staff had a look but couldn’t fix it on the weekend and offered a room change that I gratefully declined. I would stay again.
Excellent view of the mountains. Hearty breakfast. Well informed, friendly staff.
I am impressed with the service and the location of the hotel. However, I would recommend the hotel to improve room cleanliness. I can still observe dust in the room.
El hotel es muy bonito y muy limpio cerca de casi todo y junto a la estación de tren y autobús es muy fácil llegar a todos lados desde ahí, la vista de la ciudad desde el restaurante y el bar es de 360 grados y la de mi habitación hacia las montañas espectaculares el desayuno es muy bueno, volveré y en mis viajes buscaré la misma cadena
Muy buena atención por parte del personal que hizo de nuestra estadía una experiencia súper positiva.
Muy lindo diseño!
Los recepcionistas fueron muy amable y siempre dispuestos a ayudar. Sería agradable que las habitaciones tuvieran jarra eléctrica para calentar agua y tazas no descartables.
Las habitaciones carecen de elementos básicos para preparar té/café El desayuno buffet es muy bueno, pero deberían agregar variedad de frutas
Habitación con cama comodisima y buenas vistas a la montaña. La decoración del bar y el Hall increíble. Los empleados muy amables. A 2 minutos andando de la estación de tren. Todo perfecto!
me gustó mucho porque encontré un concepto moderno y satisfactorio en todo sentido.
Muy buen servicio
Galería
Todo de un vistazo
Ubicación y alrededores
Hotel Innsbruck
Una pequeña gran ciudad
¡Le damos la bienvenida al pueblo más urbanita de Austria! ¿A que no sabía que los auténticos tiroleses se refieren a Innsbruck cariñosamente como un «pueblo demasiado grande»? Y con razón: la quinta ciudad más grande de la república alpina es una fantasía rural que desprende aires de big city. ¿Quiere que se lo demostremos? Desde nuestro Motel One Innsbruck tendrá esta pequeña gran ciudad a sus pies.
Hotel en Innsbruck: un chalé en los Alpes y en la gran ciudad
¡Tenemos buenas noticias! Quien tenga ganas de desconectar en un chalé en los Alpes, no tendrá que conquistar la cordillera Nordkette. De verdad. Este chalé se encuentra en el centro de la ciudad. Justo al lado de la estación central, este hotel le trae las montañas al valle. Siéntese cómodamente en los sillones de terciopelo mientras se calienta junto a la chimenea y su fuego chisporroteante. Ya lo verá: el televisor de pantalla plana del vestíbulo es tan agradable y hogareño como una estufa tradicional tirolesa.
¿Le apetece tomar algo? Dese un capricho refrescante en nuestro bar, relájese en los sofás de estilo rural y disfrute las vistas a la Nordkette. Como no podemos mover las montañas para decorar nuestro hotel, hemos pintado las paredes acristaladas del vestíbulo al moderno estilo fine arts, inspirándonos en los elementos de la naturaleza. Sin lugar a dudas, nunca había experimentado los Alpes tiroleses desde esa perspectiva.
¿Quiere ver los originales? Desde nuestro económico hotel podrá maravillarse con la belleza de la cordillera muy de cerca, que rodea el valle desde el casco antiguo hasta la ciudad nueva, como si fuera el guardián del lugar.
Hablando del casco antiguo de Innsbruck: sus estrechas calles empedradas y las ornamentadas casas de entramado también están al lado del hotel. Pasee tranquilamente por el centro histórico, visite Dom zu St. Jakob —la catedral de Innsbruck— y hágase un selfie frente al Tejado Dorado, el pequeño gran tesoro de la ciudad. ¿Empieza a tener hambre? Le espera una excursión llena de aventuras por el lugar, así que coja fuerzas con una gran porción de Speckknödel y un pastelito Kiachl. Su viaje por Innsbruck aún no ha acabado. Ahora que ya conoce el lado divertido y urbanita de la ciudad, ¿le gustaría explorar una faceta más tranquila y natural?
Hotel en Innsbruck en las faldas de la naturaleza tirolesa
¿Sabe qué se siente al volar? ¡Descúbralo usted mismo! Desde el trampolín de salto de esquí de Bergisel llegará a lo más alto. El elegante gigante de acero de la famosa arquitecta Zaha Hadid le pondrá nervioso incluso desde la distancia. Después de ese momento de adrenalina, puede bajar las pulsaciones tomándose de un café y un pedazo de tarta en el restaurante Bergisel Sky.
Ahora, la ruta hacia las alturas puede continuar en el teleférico Nordkettebahn. Desde las cabinas transparentes disfrutará de una impactante vista de 360° sobre el maravilloso paisaje alpino. Y ¿quién sabe? Quizá vea alguna cabra montesa o una marmota si observa con atención, pues el Tirol es además conocido por ser el hogar de estas dos especies.
