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What our guests say
Very good
Overall rating from 410,134 ratings
Friendliness 9.4 of 10
Cleanliness 9.2 of 10
Reception 9.2 of 10
Lounge & Bar 9 of 10
Location 9.3 of 10
Room 8.8 of 10
Bathroom 8.7 of 10
Free WiFi 9.2 of 10
Value for money 8.6 of 10
Breakfast service 8.4 of 10
Travelling frequently to Zurich and Motel One is the only choice now - mostly due to the staff! Great reception team and really professional and friendly Bar team! Feels like home - thank you everyone! Peter Bell
The staff makes it extra special, really friendly and helpful.
The bar was amazing ! Great bartenders.
Mhamed is the best!
Had a fantastic stay. Many thanks to the two receptionists who could see that my 6 year old son was really struggling with tiredness after being up at 4am, and getting us into our room at midday rather than the 3pm check in time. It was massively appreciated and made the remainder of our trip so much more straightforward. The hotel itself is also highly recommended.
Good price. Perfect location. Always nice, clean rooms and cosy lounge areas. A good choise.
Wonderful time, as always! Mhamed was a delight.
Kyle, at the front desk, was wonderful!! I also very much enjoyed my room and the breakfast. I would have given a 10 for my stay, but I had a stressful time booking online. Apparently, the dates reset and I was not able to see this on the payment page. Only when the confirmation email came did I see I was booked for the date on which I placed the reservation, rather than the date I reserved. When I book other hotels, they show the dates for which I am booking before I submit payment. This may be helpful to other customers as well.
Very handy location and lovely seating area in the foyer area. Our part of 5 over 3 rooms had the same gripe about paper cups in the rooms for tea or coffee. We requested cups and glasses and got them, however. I checked in our party in advance and specially requested no housekeeping. However, all 3 of our rooms were housekept. I then put out a ‘shhh - do not disturb’ notice but also to no avail. Also our room had a tiny (30cm x30cm app) shelf on one side as a bedside table. Barely fit for purpose and unnecessarily small. Mattress was a bit tired and soft. Plenty and comfy pillows But the price was good for a very centrally located hotel and noise insulation seemed especially good.
Great location and hotel with fantastic staff.
Everything pretty perfect, as usual
Room was immaculately clean, bed comfortable and bathroom spotless. My only reservations were that the room was too hot and potential guests with disabilities/mobility problems might find the hotel difficult to access due to its location.
Stayed in this hotel about 4 times this visit was a little disappointing Xmas gift from daughter always pays extra for Princess St veiw but was given 3rd floor with wide ledge outside window and could only see rooftops,there was a noise outside our window first night 17/1/25 sounded like a generator....had to close window but still could hear it ,kept us awake most of the night Saturday was better as we kept window closed,will return as hotel perfectly situated but will definitely not take a room above second floor
Easy checkin. Friendly and helpful Staff. It’s an interesting hotel with a maze of pathways to find your room. Something very quaint. Room was very comfortable. Clean and everything functioning. Location is perfect for everything, airport bus, Waverley Station, right in the heart of the city for all attractions and fine dining.
Have stayed in Motel1 on a number of occasions when visiting Newcastle, and again was not disappointed
Very friendly and helpful employees.
Great location, nice room and I loved the lounge/communal areas. I totally recommend it and will stay agin next time I'm in Edinburgh.
I stayed in room 536 as I did the previous Wednesday. On both occasions I could not shower as the hot water was not coming through. On Thursday a maintenance man checked the shower and when I got back to the room the water was hot but I had a train to catch so could not use it. On Saturday I ran the water three separate times and at no time did I get hot water. The staff agreed to a room change which we did late afternoon when we returned to the hotel
Really impressed with Motel One. Better than expected. Reception staff were first class, explained everything clearly and succinctly and were very welcoming. Rooms were very clean and bed was extremely comfortable. Location wise, obviously having the Bigg Market on the doorstep isn't ideal on a Friday or Saturday night, but room was quiet. I'd stay here again because value for money is outstanding.
Fantastic location, comfortable rooms and amazing staff
Love love this place! Stayed several times. I would have scored full 10 stars but only wee niggle was in the room there was only 1 chair ! So l had to sit on bed a good bit away from my hubby that was on chair. Same in morning having coffee. He got window seat and l was stuck on bed . We will be back though as love it here .
Alles prima.
We had a lovely 3 day stay here! We had the most amazing view over the city it was stunning. The staff were so helpful and the rooms were immaculate. Lovely bar area too
Brilliant location, perfect for the Old Town, a few steps away and you're in a different world !! Excellent & will return.
We enjoyed our stay in Brussels very much. A particularly thanks to Mathilde, your kindness and way of being made our journey. Thanks also to François from the bar for the amazing Cocktails!
Good price, comfortable room, friendly staff.
Tip top!!
Lovely Hotel, very clean and staff very friendly and helpful. Only small area's of concern were the shower made a strange noise when turned on for the whole time almost like an alarm and woke my partner next door and no ironing facility in the room but we were able to get one left up to us.
Alles prima
Comfortable clean, bed was amazing. Staff very friendly and helpful great shower
Excellent value for money. Clean and tidy and adequately furnished room. Good central location and friendly, helpful staff. Our only issue was the room was way too hot despite the heating being off and leaving a window open.
Modern, clean hotel in a convenient location. Rooms were clean and comfortable. Hotel staff were pleasant and helpful at all times. I would certainly recommend this hotel for anyone visiting Warsaw.
I travel regularly and always chose Motel One in Newcastle for the value for money. Central location, friendly staff at check in, comfortable serviced rooms and clean bathrooms. It has a lovely welcoming atmosphere.
Excellent staff and rooms....
Very good
Top quality and service as usual. Scrambled eggs for breakfast would have it made a perfect score.
Nice andvproper room. Hotel is in good location. Friendly and helpful staff. Breakfast buffet is bit small. Mal is OK.
Motel one is the hotel chain I try to choose every time I need a hotel room. I am very satisfied with the overall experience, staff, location etc. However, this time the hotel room (Motel One Princes, Edingburgh) was not as clean as Motel One rooms usually are. My primary requirement for a hotel is clean rooms. However it was nothing awful just a note that maybe next time we visit this hotel, the rooms would be as clean as in your other hotels.
Fantastic hotel!!! Couldn’t recommend it more!! Beautiful inside and superb location and great price for where it’s located so close to everything
Great stay. Staff were efficient , friendly and helpful. Comfortable, clean room. This hotel is in a great location to enjoy a city break.
Alles super
Great central hotel. Lovely comfy bed - room small but very clean with everything you need for a short break - modern and very comfortable - towels could be slightly larger.
As always, friendly staff, room is spacious and the baby cot very comfortable and clean. Thank you!
Overall the hotel has been very clean and neat. The bed has been made very comfortable with two pillows and a warm bed blanket. The towels in the bathroom were white and without any stains and in satisfing amount - for the floor, face and body towel had been present. The TV had only german chanels available maybe put some english speaking to the menu would be great too, especially if you have an international guest attire. What I appreciate a lot is the quietness of the hotel. The floor has been covered in carpet therefore all the steps and unanwanted noises has been silenced by the fibers of the carpet. Also the room has been quiet and one has not been disturbed by the traffic in the hallway and other rooms. The most pleasant moment has been in the morning at the breakefast. The pastry has been warm, the jogurt has been cold but still maintained the room tepmperature, the salami has been delicious also the variety of cheeses could satisfy my appetite. The OJ has tasted fresh, not too sweet not too yellow. And the freshly baked peacan pie was just a sweet finish of a very pleasant stay at motel one. The staff at the reception seemed to be a bit confused at the check in but stayed calm during the whole process. The staff in the breakfast area has been very efficient and pleasant to talk to. Thank you.
Absolutely brilliant. The rooms were clean. Staff were friendly. I really enjoyed my stay
Excellent hotel, modern design, friendly staff, clean, well located near Manchester train station
When we arrived we were asked if we would like a higher or lower floor , it was nice to have the choice . The room was spacious and very clean . It was a continental breakfast with plenty of choice .The hotel is in a good location for shops ,bars and restaurants. The staff were very professional and helpful . We will definitely stay at the hotel again
I had a wonderful experience at Motel Oene Tower Hill. The staff were friendly, the room was clean and comfortable, and the location was perfect for exploring the city. Excellent value for the price. Highly recommended!
I recently had the pleasure of staying at the Motel one , and I must say, it exceeded my expectations in every way. The staff were incredibly friendly and attentive, always ready to assist with a smile. My room was clean, comfortable, and well-maintained, providing a perfect retreat after a busy day exploring the city. The location was ideal, with easy access to local attractions and public transportation. One of the highlights was the breakfast in the lobby offered each morning, which provided a great start to the day and available to anyone to opt in. The overall ambiance of the hotel was warm and welcoming, making me feel comfortable and. For the price, the value was unbeatable, and I would highly recommend Motel one Towerhill to anyone looking for a comfortable and budget-friendly stay in top location. Thank you for a wonderful experience! I look forward to returning on my next trip.
Nice staff, great facility, delicious breakfast
