Co říkají naši hosté
velmi dobré
Celkové hodnocení z 7 776 hodnocení
Přívětivost 9.3 z 10
Čistota 9.2 z 10
Recepce 9.1 z 10
Salonek a bar 9 z 10
Poloha 9.5 z 10
Pokoj 8.9 z 10
Koupelna 8.8 z 10
Wi-Fi zdarma 9 z 10
Poměr cena/výkon 8.7 z 10
Snídaně 8.5 z 10
Alles war top.
In general our stay was fine No coffee/tea making facilities in room USB outlets in room didn't work Very low amounts of hair & body wash and soap in bathroom Poor selection of TV channels
So friendly
The thermostat did not work in the room, anythng I changed just increased the temperature in the room. It was so hot, I had to turn it off and open the window in the 17th floor during night. I could not use the wifi on my macbook.
Good hotel but the breakfast was a little chaotic including finding a table
Great hotel, wpnderful staff, and a room with a (magnificent) view!
Alles war ok
V tomto hotelu jsme byli již po několikáté a vzali jsme i naše přátele. Hotel má úžasnou polohu, příjemný personál, vynikající bio snídaně. Čistota hotelu je velmi dobrá. Vrátíme se zase. Děkujeme za příjemný pobyt.
Very friendly staff
Nice comfort room Close to station
Pros: It was clean. Staff was nice. Location is perfect. Cons: No drinking water avaialable in hotem, no iron. Room service threw away my food and water without asking.
Room pas eveywhere, but the price was quite high
Byl jsem plně spokojen. Obsluze hotelu nemám žádné připomínky.
Such a wonderful receptionist (Paula). Thank you so much for your patience.
I love this hotel and always stay with you when I go to Vienna!
The same as other Motel 1 places. Perfectly located, same interiors - boutique hotel without Boutique hotel prices.
Motel One is a great chain. You need to accept that rooms lack decent desks or chairs for working and are generally small, but for short stays when booked for ahead it can be excellent value. I was dissappointed on this occasion by the huge queue for breakfast, and the huge amount of time needed to collect my case.
VERY basic. far more basic than the pictures on the website suggest. An example - we ran out of tissues on day 2 of 4. I tipped the box over so that the housekeeper could see that it was empty. it was simply turned back up and not refilled.
Alles top
Very clean room. Good bar and friendly personel
I. enjoyed tremendously your hotel, even to just come for a drink
Arriving, there were around 6 ot 7 other customers waiting to check-in. As I had checked in on-line I decided to use the "fast-track" and was studiously ignored until everyone else had been checked-in and the line had gone. When I asked what the benefits of checking in on-line were, because had I stayed at the back of the line, I would have been in the same position, last to be checked-in. They couldn't tell me.what the benefits were. In the bar I wanted to eat something, I was told chips and peanuts only. I subsequently travelled to Motel One in Berlin (Tiergarten) where I was checked in and in the lift within 30 seconds of arrival and I was able to order from a wide range of sandwiches. The difference was quite startling. I may have to reasses my brand loyalty to Motel One at Wien-Hbf.
Nice, clean and quiet room. WLAN could have been faster and I missed a safe for my valuables, which some of your hotels offer.
Good location close to the main railway station. Very clean and comfortable room with good facilities. Friendly and efficient staff. Good breakfast with plenty of supplies.
Good with some caveats. Clean, everything works, great location. Next to the station feels like a safe area. No safety deposit box is a big problem, and breakfast was overpriced for what it was - we only took it once. Also - bit wierd in the bathroom - paper cups with lids?
uncomplicated as always
Super Hotel! Super Team!
The location of the hotel is very near to wien hbf. Plentiful of food choices just nearby within walking distance. Hotel staff was very friendly and helpful. We had an enjoyable and unforgettable stay in this hotel. Will definitely come back to stay again if we ever Austria.
Very good location exactly next to Hauptbahnhof. Rooms small but clean and cozy. More storage room in the apartment would be nice but overall the hotel is worth recommendation.
Great location, perfect for business in the city of Vienna, especially when you travel by train. I stayed several nights. Unfortunately, the room service was not able to repair/exchange a obviously broken foot of a chair. Hence, the chair was rocking, sitting/working on it was painful. I turned the chair around indicating the defect and left a note asking for help which was ignored.
The room is very clean, checking in was very smooth. Location is so convenient, train station is a walking distance. Staff is friendly.
The Check - in some kind of weird, because I did the online check in, but then I needed more than the qr-code. The more concerning experience was the broken Bathroom. The temperature controller was broken, so that the water was going hotter and hotter. That's really not a good thing, because the security nob was also not working, so the water was really really hot.
Motel One Wien Hauptbahnhof is my favorite hotel anywhere. Period.
I asked at checkin to change my last name of the booking (due to marriage, proofed it with my passport) and asked for a printout of the invoice. I was told that the name was changed and that i get the invoice via email. I didn´t. I asked again for a printout at checkout. Same answer: no printout I get the invoice via email. Again I didn´t. I wrote an email to the hotel > I didn´t get an answer. This is really poor service.
Just missing an in-room safe and a coffee maker. Other than that it was everything we needed.
everything fine.
Overall, my stay was good and I really enjoyed staying at your hotel. However, I would like to mention the following deficiencies so that you can improve your stay in the future: 1. The lack of cotton buds and slippers in the rooms is a major deficiency. 2. Despite staying for 4 nights, the bed linens were never changed, my room carpet was never vacuumed, and the dust was never removed for the last two days. 3. The breakfast is generally very good, but it is a pity that there are no olives at breakfast. 4. The shower head holder in my room 1528 was broken and kept going down. 5. The door to my room 1528 would not lock.
Good price and quick service. I would like to see a drinking cup of some kind . My only complaint was that there was an empty, used coffee cup on the shelf above the toilet? Overall great value.
Stuff polite and professional, however bad was not that good, no glass in the rooms, no small coffee machine or water boiler in the room, no welcome bottle of water, etc
Front desk wasn’t friendly and I believe they forgot to give me a voucher for a free bottle of water.
The room was clean and restful but a little bit small to get around in.
Great location, good size clean rooms. Good breakfast. Good reception and bar staff. Enjoyed our stay.
I was super happy with everything. Really comfortable beds :-) Only thing that wasn't so nice was the temperature in the room. It was really hot and the AC wasn't the best.
I entered my room and temperature was 30C. When I complained to you manager Rebecca Suatner I was told they had problems and I should open the window. Round 5 PM when I returned to my room it was 35C inside. I went to your reception and your manager was on the way out and ignored me rudely and totally. As loyal customer of 15 years I was astonished with this treatment.
No air conditioning, no safe. I guess you get what you pay for.
A/C did not work. Only blowing hot air. Reported to hotel staff, but not willing to change anything about it. Luckily windows could be opened.
It was very hot in the room, we then asked the reception and they said the air conditioning was no longer working, the heating was running because it was mid-September. But outside it was 25 degrees. The price for breakfast was very high, there was still an egg dish (egg dish, omelette) and bacon missing. The bedside table was broken, it wobbled so you couldn't put anything on it.
Nepochopil jsem výhodu online Check-in, když jsem musel vystát frontu s ostatními co online Check-in neměli a musel jsem předkládat znovu doklady. Takže Check-in trval dlouho jako bych ho online nedělal.
Dobrá poloha, pokoj malý ale nic mu neschází. Odhlášení hozením karty do boxu je komfortní. Dokonce i levné parkování v garáži - což jsem nikde nedohledal ale funguje to tak, že zaparkujete na parkovišti pod hotelem, a zaplatíte na recepci jen 17eur za den. (parkoviště má cenu 45eur/den).
Můj pokoj 1.23 byl zatuchlý a byl v něm, smrad. Kdybych nepřišla z jednání pozdě v noci, požádala bych o výměnu pokoje. Spát se dalo pouze s plně otevřeným oknem. Jinak by mi hotel plně vyhovoval a vše ostatní bylo v pořádku.
Galerie
Stručný Přehled
Poloha a okolí
U hlavního nádraží s panoramatickým výhledem
Už při vstupu do našeho Motel One Vídeň-Hauptbahnhof vás na recepci přivítá vídeňské panorama. Z horních podlaží si můžete výhled na rakouskou metropoli vychutnat dokonce v živém přenosu. Také v naší One Lounge kreativním způsobem zpracováváme místní témata. Při snídaní se tak můžete vydat na pomyslnou projížďku horskou dráhou Semmering, která byla otevřena v roce 1854. Bar zdobí ornamenty ve stylu Vídeňských uměleckých dílen, o který se rovněž opírají designové interiérově doplňky značky Moroso, Baxter a Jan Kath.
Opravdovým unikátem je nástěnná malba nedalekého zámku Belvedere, která se rozprostírá přes několik pater. Do zámku se mimochodem dostanete pohodlně pěšky. V jeho nádherné zahradě si můžete vychutnat dlouhé procházky a nechat na sebe působit jedinečnou zámeckou atmosféru. Také k dalším památkám v centru, například ke Státní opěře, MuseumsQuartieru a kostelu svatého Štěpána, se z hotelu dostanete snadno a rychle.
Pokud hledáte cenově výhodný designový hotel s centrální polohou ve Vídni, je náš Motel One přímo u vídeňského hlavního nádraží správnou volbou.
